KFC Nigeria Apologizes for Treating Gbenga Daniel’s Son Discriminatorily

Adebola Daniel, the son of former Ogun State governor Gbenga Daniel, has received a formal apology from Kentucky Fried Chicken (KFC) Nigeria for discriminatory treatment he endured at one of the restaurant chain’s locations.

KFC apologized deeply for the inconvenience the customer had to endure and promised to take immediate action to resolve the matter in a statement posted on its official X page on Thursday.

Daniel reported the incident that happened on March 27 at the KFC restaurant at the branch near Murtala Muhammed International Airport (MMIA). Daniel claims that the restaurant refused to let him and his family in, claiming that there was a policy that said it was against the rules for people in wheelchairs.

The Federal Airports Authority of Nigeria (FAAN) responded to Daniel’s statement by announcing on March 28 that it had temporarily closed the KFC location at MMIA because of Daniel’s discriminatory actions. Before resuming business, FAAN directed KFC management to send Daniel a formal, unconditional apology and prominently post a non-discrimination policy statement at the entrance to the restaurant.

In response to the charge, KFC Nigeria reaffirmed its unwavering commitment to combating prejudice and discrimination in all of its manifestations, stressing inclusivity and respect as core values.

“KFC is unwavering in our stance against bias or discrimination in any form, with inclusivity and respect as non-negotiable pillars of our values,” the company stated in a statement.

But this recent incident has made it even more urgent that we take immediate action. We’ve started working on finding a solution.

“We sincerely apologize to those impacted and deeply regret the frustration and distress that our guest had to endure.

As a result, we are giving all of our staff members immediate access to inclusion training. This incident does not represent our standards, and we will make the necessary corrections right away.

“We are currently investigating ways to better prepare our staff and restaurants so that every visitor feels truly welcomed and that we provide compassionate customer service that anticipates and attends to their various needs.”